Returns

Every piece from MC Lupo is meticulously crafted to the highest level. If your item isn't quite what you expected, please send it back to us within 14 days of receiving the item, and we'll be happy to assist with an exchange or refund.

To qualify for an exchange or refund, all we ask is that the following guidelines be met:

• Your item must be returned within 14 days of date received.

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

• Please note customers are responsible for return shipping charges and service.

Please email mc@mclupo.com.au for further instructions to process your return.
We recommend you return your goods via recorded or registered post.