Terms & CONDITIONS

By ordering any of our products, you agree to be bound by these terms & conditions.

  • By placing an order at MC Lupo, you warrant that you are at least 18 years old or have parents permission to buy from us.

  • All personal information you provide us with or that we obtain will be handled by MC Lupo as responsible for the personal information.

  • Events outside MC Lupo control shall be considered force majeure.

  • The price applicable is that set at the date on which you place your order.

  • Shipping costs and payment fees are recognised before confirming the purchase.

  • Please note that local charges may occur. 

  • MC Lupo reserves the right to amend any information without prior notice.

  • There's no restock for sold-out pieces. The product images shown on the page are simply illustrative. 

Returns & Exchanges:
All of your artworks are custom printed to order each and every time. For this reason we cannot accept returns, exchanges or change of mind as MC Lupo does not hold stock. 

Shipping:
Free shipping on artwork worldwide.

All artwork orders are shipped from our Melbourne studio via Australia Post.

Australia:
Please allow 7 - 14 business days for delivery. 

International: 
Please allow 14 - 21 business days for delivery. 
Please keep in mind your artworks are individually custom printed to order.
Shipping timeframes rely on the efficiency of the destination countries customs clearance etc.

* Please be advised that local taxes and import duties may apply and is not included in the shipping costs. The payable import taxes and duties are the responsibility of the customer. Please check with your local customs office to get an idea of any duties or taxes that may apply to your delivery destination outside of Australia.

Tracking:
All orders receive a tracking number allowing you to track your order during the shipment process.

Important Note:
MC Lupo is not liable to pay any duties and/or import - customs taxes that may be issued by the destination country receiving a purchased artwork.

MC Lupo will not be accountable and/or liable for artworks that are lost during international shipment. 

Colour Representation:
Although we endeavour to represent the truest colours of the actual artwork on screen, the nature of digital computer screens and phones means exact colours may vary.

What Material Do You Print On?
Artworks are printed on beautiful 308gsm fine art paper with an uncoated, matte finish. Each artwork is printed to order with specialist printers using archival quality inks on museum grade fine art paper. This ensures each artwork produced is of exceptional quality and colour depth. 

How many editions are there of each artwork? 
All limited edition versions of artworks are sold in a limited run of 100 prints per size. 

How long will my order take to arrive?
Each artwork is printed to order each and every time so please expect a turnaround time of 10-14 days within Australia and 14-21 days worldwide. MC Lupo does not hold stock but if you are needing artworks delivered by a particular deadline please get in touch prior to placing the order and we will endeavour to accomodate your timing.

Can you print a custom size?
If you are looking for an artwork of a specific size for a particular space send us an email and we can further discuss your enquiry.

Where do you ship your artworks?
MC Lupo ships worldwide and we love seeing where our artworks find new homes.

Terms & Conditions:

Copyright:
All images used on this website are the property of MC Lupo and must not be reproduced without expressed written permission. Any unauthorised reproduction will result in legal proceedings.

Import Duties & Taxes:
MC Lupo is not liable to pay any of the buyers international import taxes or duties associated with the purchase and delivery of the artwork/s to the destination country. The buyer assumes all responsibility for these possible costs. We recommend speaking with your local customs department is you are concerned about any artwork import taxes or duties associated with the purchase of an artwork from this website.

Payments:
All payments are taken in Australian Dollars ($AUD), and are charged at the current exchange rate. 

Privacy/Security:
A buyer's information is 100% secure and is not shared with the seller. None of your information can be used outside of this site and credit card details are not collected. 

Returns & Exchanges:
We accept returns within 14 days, starting from the day your order was delivered. Items must be returned in the same condition as when you received it. All costs related to the return (shipping and customs) will happen on your own account. Contact us at mc@mclupo.com.au for return shipping details.